Glenn Stovall's Public Notebook

Writing Rules

A set of guidelines to help you improve your writing.

Amazon's Writing Rules

\Writing Tips From Amazon:

  • Use less than 30 words per sentence.
  • Replace adjectives with data
  • Eliminate weasel words, for example: "nearly all customers", "signifigantly better"
  • Do your writing pass the "so what?" test
  • Answer questions with one of the 4 amazon answers: Yes, No, a number, or I don't know.
  • Be objective, avoid adjectives and adverbs
    • Sales increased signifigantly => Increased by 40% in Q4 2011
  • Avoid jargon and acronyms as they exclude non-experts and newcomers
  • Always explain technical terms, acronyms, and abbreviations, the first time they appear.
  • more weasel words to avoid:
    • would help the solution
    • might bring clarity
    • should result in benefits
    • arguably the best
  • Use subject-verb-object sentences with "doers" and "action"

Rules for Developer or Online Content

  • Write out acronyms in the first mention
  • Break content into sections
  • Use bullet points instead of paragraphs.
  • Use descriptive anchor text.
  • Avoid saying "follow simple steps or "its easy" or "its obvious." These can make your reader feel stupid.
  • Use AlexJS a tool to help identify insensitive language.

Rules to avoid:

These tend to be fluff, cutting them makes your writing more clear.

  • just
  • that
  • very
  • really
  • literally
  • actually
  • certainly
  • probably
  • basically