Linking in information architecture
Linking is the best way to integrate information.
You can provide value to an information architecture by increasing the amount of links. Linking increases the overall density of the information. This includes nebulous information architectures that exist in organizations. For example, at my software engineering job, I can:
- Include links to relevant design files and Slack conversations in issue tickets
- Include links to relevant files, tickets, and conversations in PR descriptions.
- Add links in the documentation and tech specs
- Include links to sources in the source code
- Attach links to relevant research and data within a spec.
Two-way linking has value
Should I link a ticket to a PR or a PR to a ticket? Why not both? You don't know what entry point a person will take. Make it easier for yourself and others to find what they need.