Friendliness
"store excess food in each other's stomachs" - not everyone can succeed all the time. help others when its not your turn, get them on your side
Reply Game
Think of replying to others as improv, not debate. stick to "yes ands", refrain from "no buts"
- ask good questions - why "specific microinteraction?" (in gentle, non defensice way) ; "what is your relationship with X?"
- give sincere and specific compliments
Friendly Criticism
good criticism requires vision(a view on what's possible, how things could be better). criticism without vision can't be constructive, and is worse than useless
Friendliness in The Workplace
some directives from work that ask for friendliness. At a certain level technical skill isn't going to get you any further, you need interpersonal skills as well.
- comfortable and competent debating peers and leaders
- have strong self-awareness
- can reason from multiple perspectives.
- bridge gaps between teams
- ask for and offer honest, constructive feedback
- elevate team Quality with thoughtful mentorship and knowledge sharing